The map of our stakeholders
The main categories of internal and external stakeholders considered priority for the Group in terms of influence and interest are summarized in the chart below.
Well aware of the importance of establishing and maintaining a constant dialogue with its stakeholders, the Mondadori Group has opened up various channels of communication and engagement with them, in order to understand and take their demands into consideration. The table below summarizes the main communication and engagement methods implemented by the Group for each category of stakeholder.
Our stakeholders
| Category | Detail | Engagement activities |
|---|---|---|
| Shareholders | Majority shareholders Non-controlling interests | Shareholders’ Meeting Dialogue channels under Investor Relations function |
| Financial Community | Analysts/rating agencies Banks Investors | Virtual meetings with institutional investors Dialogue channels under Investor Relations function |
| Consumers | Bookstores and newsstands customers Users of online content and services Book readers Magazine readers Students/student families | Support channels and direct assistance through the retail network (stores and e-commerce) |
| Institutions | Antitrust Trade associations Consob National/Community lawmaker Public Administration | Ad hoc discussions on specific topics Institutional round tables Formal communications |
| Educational world | Ministry of Education and Research Teachers/educators | Ad hoc discussions on specific topics Institutional round tables Formal communications Faculty survey |
| Museum world | Museums Superintendencies Museum visitors | Participation in tenders Institutional round tables |
| Opinion leaders | Authors Influencers and bloggers Media People making the news | Media relations activities |
| Partners | Agents (bookstores – school textbooks) Competitors Newsstands Third-party publishers Suppliers Large retailers Advertisers Booksellers Group publishing brands Our franchisees Digital platforms OTT + Chili/Infinity/Netflix | Regular meetings with suppliers Franchisee conventions |
| Human resources | Associates Advisors Employees Trade unions INPS, INAIL | Regular meetings with union representatives Institutional round tables Employee surveys Weekly Crisis Committee meetings |
| Third sector | NGOs Non-profit organizations | Regular discussions on project development |