The map of our stakeholders
Our stakeholders
Category | Detail | Engagement activities |
---|---|---|
Shareholders | Majority shareholders Non-controlling interests | Shareholders’ Meeting Dialogue channels under Investor Relations function |
Financial Community | Analysts/rating agencies Banks Investors | Virtual meetings with institutional investors Dialogue channels under Investor Relations function |
Consumers | Bookstores and newsstands customers Users of online content and services Book readers Magazine readers Students/student families | Support channels and direct assistance through the retail network (stores and e-commerce) |
Institutions | Antitrust Trade associations Consob National/Community lawmaker Public Administration | Ad hoc discussions on specific topics Institutional round tables Formal communications |
Educational world | Ministry of Education and Research Teachers/educators | Ad hoc discussions on specific topics Institutional round tables Formal communications Faculty survey |
Museum world | Museums Superintendencies Museum visitors | Participation in tenders Institutional round tables |
Opinion leaders | Authors Influencers and bloggers Media People making the news | Media relations activities |
Partners | Agents (bookstores – school textbooks) Competitors Newsstands Third-party publishers Suppliers Large retailers Advertisers Booksellers Group publishing brands Our franchisees Digital platforms OTT + Chili/Infinity/Netflix | Regular meetings with suppliers Franchisee conventions |
Human resources | Associates Advisors Employees Trade unions INPS, INAIL | Regular meetings with union representatives Institutional round tables Employee surveys Weekly Crisis Committee meetings |
Third sector | NGOs Non-profit organizations | Regular discussions on project development |