An effective dialogue with stakeholders is possible starting from the reconnaissance and classification of all the stakeholders of an organization. The Mondadori Group has changed considerably in recent years: it was therefore necessary to prepare a new map that would identify our stakeholders.

Stakeholder engagement

Before proceeding with the engagement activities, the Sustainability Committee reviews and updates the list of non-financial issues, improving the terminology used to define each area of sustainability and improving the detail of the “specific challenges” that characterize each issue and serve as a guide during the assessment.

The Chief Executive Officer, top management and the Sustainability Committee are involved in the evaluation of the issues by the Mondadori Group through interviews.
The process, from the Group’s point of view, involves interviews in which, in a first phase, the topics are addressed from a qualitative and scenario point of view; each interview is then supplemented by a questionnaire for the prioritization of topics for the Mondadori Group.
A similar procedure is also applied to stakeholders, with telephone interviews and the provision of the questionnaire, in order to obtain an overall result that is comparable and easily translated into the materiality matrix.
The results collected outline the new materiality matrix, analyzed and validated by the Sustainability Committee, which traces the story of the non-financial statement and brings out the new vision for a continuous improvement of the Group’s sustainability.

Our stakeholders

CategoryDetailEngagement activities
ShareholdersMajority shareholders
Non-controlling interests
Shareholders’ Meeting
Dialogue channels under Investor Relations function
Financial CommunityAnalysts/rating agencies
Virtual meetings with institutional investors
Dialogue channels under Investor Relations function
ConsumersBookstores and newsstands customers
Users of online content and services
Book readers
Magazine readers
Students/student families
Support channels and direct assistance through the retail network (stores and e-commerce)
Trade associations
National/Community lawmaker
Public Administration
Ad hoc discussions on specific topics
Institutional round tables
Formal communications
Educational worldMinistry of Education and Research
Ad hoc discussions on specific topics
Institutional round tables
Formal communications
Faculty survey
Museum worldMuseums
Museum visitors
Participation in tenders
Institutional round tables
Opinion leadersAuthors
Influencers and bloggers
People making the news
Media relations activities
PartnersAgents (bookstores – school textbooks)
Third-party publishers
Large retailers
Group publishing brands
Our franchisees
Digital platforms OTT + Chili/Infinity/Netflix
Regular meetings with suppliers
Franchisee conventions
Human resourcesAssociates
Trade unions
Regular meetings with union representatives
Institutional round tables
Employee surveys
Weekly Crisis Committee meetings
Third sectorNGOs
Non-profit organizations
Regular discussions on project development